How do I get in touch with Roku?Speak to Roku Live Person

19 Votes

Customers can call Roku phone number 408-556-9391 to get a human at 'Roku Support' for any product or support-related questions.

Common Roku issues

Some of the common Roku issues, faced by the users are as follows:

• Update, reset and restart issues

• Roku remote problems

• Roku Wi-Fi issues

• Roku audio-video problems

• Roku HDMI issues

• Roku hardware problems, etc.

For other issues also, you can contact Roku support.

Ways to contact Roku customer support

If you want assistance for any of the issues related to Roku and you don't know how do I speak to someone at Roku, use the following ways:

• Call- When you contact the Roku support over the call, all your issues will be resolved within no-time and without much effort. This method is commonly used by Roku users.

• Email- If you can wait for the resolution, you can send an email to the support team. The executives on the other end will revert with the solution. This method might take longer than other contact methods.

• Live chat- For a quick response and problem resolution, you can use the option of live chat. Nowadays, it is chosen by the users as it is easily available.

For more info, you can choose any of these methods and get your query resolved. To find the details of contact to reach the support team of Roku, you can use the Roku website.

How to Get In Touch With Roku Customer Services: 

If you need to get in touch with Roku Customer service about trouble, Always try calling the Roku support phone number (816)-272-8106 USA and +44 203 684 1123 For UK.

Simple Methods To Connect With Experts On Roku Customer Service

Via Roku’s Customer Support Website

You can visit the official website i.e. https://support.roku.com/contactus and follow the steps mentioned below to connect with the Roku Customer service team.

• Open the aforementioned Roku link in your web browser, then pick your issue from the support page.
• Click Continue, and for queries regarding account issues, select Questions for my account, billing, etc. And for technical issues, choose Questions regarding setup or using Roku instead.
• Pick your Roku model if you have selected the Questions about setup or using Roku option.
• Select the issue, then click Continue, and then you can review the relevant articles from the list.
• Moreover, for any further assistance, you can opt for the Need more help option at the bottom-right corner of the page. With this, you’ll see a form that will show you 2 options:
  • Ask the Community: Go with this option and communicate with other Roku owners about the issue & get help.
  • Email Option: You can send an email regarding your issue and send it to the Roku Customer service team and get help.
• In addition, you’ll also need to mention your name, email address, a contact number (optional), and the detailed description of your Roku issue.

Moreover, the Roku customer service team is available from Monday-Friday, between 9 AM-5 PM (PT) to help you. you can still contact them via 1-816-272-8106 to the toll-free number and speak to live person from the customer service team.

Via Other Contact Options

• Use https://developer.roku.com/contact link for getting assistance for Roku developer or partner services.
• If you want to contact Roku regarding advertising then opt for the https://advertising.roku.com/contact
• For any media information, navigate to the https://newsroom.roku.com
• If you want to become a Roku reseller, use the resellers@roku.com to email.
• For any reporting any email security issue, use the security@roku.com & for email message encryption, click on https://www.roku.com/about/security-team-public-pgp-key.

Therefore, you should be able to connect with the Roku Customer service team through the aforementioned information and share your issues.

FAQs:

How do I complain to Roku?

If you’re having problems streaming at Roku, you can follow the simple tips to complain at Roku:

Via Call: If you doubt, “how do I get human on Roku?” call directly to them. You can find their number by going to their website. Visit their website, www.roku.com. Go to the help section, and you will find their number. 

Via live chat: you can use the live chat option also. You have to go to their website; then, in the help section, you can find the live chat option. After the opening of the live chat, talk to the Roku representative. 

Use social media and email: If you use social media, you can follow them on social media or email to send a message to them. 

How do I cancel my Roku subscription?

To cancel your Roku Subscription, do the following:

1. Go to my.roku.com
2. Now sign in.
3. Select the reason to cancel.
4. Choose cancel.

Does Roku charge for tech support?

You would be surprised to know that Roku does not charge any money, for whatever reason, like, activation fee, registration fee, or charge to support. 

Why is my Roku not connecting?

If your Roku is not working, this might be the issue due to the internet. Try checking your wifi connection first. If there is any connection issue, then restart the wifi. Try minimizing the distance between Roku devices from the wifi. 

Does Roku charge a Monthly Fee?

For free channels, Roku does not take any charge. They only charge for paid media. 

How do I Send a Message to Roku? 

If you are wondering how do I get in touch with Roku? Then you can use the email address method by sending them a message. You can quickly get their email address on their official website, compose a message you want, and send it to @RokuSupport. 

Why can't Roku Reach me by Email? 

That issue appears when your email setting is set to automatically block the messages from unrecognized senders and send that messages to the spam or junk folder. That's why you cannot see the messages that Roku sends you. 

Does Roku Have Live Chat Support? 

Yes, they have a live chat option to connect with customer services easily. To get their live chat option, you must access their official website and search for the contact us option. After that, a small chat box will appear where you can send them all the issues to fix. 

Is Roku customer Service 24 Hours?

Yes, the customer services of Roku are available 24 hours a to assist their customer if they face any difficulties while working on that. If you want to connect with them, there are various ways like live chat, customer services, email address, and social media handle. 

How do I Contact my Phone to my Roku TV?

You can connect your phone to your Roku TV in the following steps:

1. Open your Roku mobile app.
2. Click on the Devices button.
3. Go to Get Help.
4. Click on the Connect manually option.
5. You must enter the IP address of your device.
6. Click on Connect.

Why can't I Connect to my Roku TV from my Phone?

Your phone may have yet to be connected to the correct network of your Roku TV. Check your network in the settings option to see if it is correctly connected to it or not. If the connection is different, you will not be able to connect it on your phone.

What to do if Roku is Not Responding? 

If your Roku is not working correctly, you can try to take the following steps:

1. You can restart it to see if it starts to respond.
2. To get a response, try the factory reset option.
3. Update your software.

How do I Get a Callback from Roku?

1. You can send the contact form to Roku to get a call back from them in the following steps:
2. Visit their website, www.roku.com.
3. Click on the Contact us option.
4. Go to the View contact form link.
5. They will call back from them on the contact information available on this form.

What To Do if the Roku Phone Number is Not Connecting?

You can contact customer service through several means, such as social media and chat service, to get their help if your Roku phone number needs to be fixed. That is how I get human on Roku query solved.

How Do I Report a Problem with Roku?

If you experience a technical problem with your Roku, report a problem with Roku by calling the Roku support representative at 888 600 7058. Send an email at security@roku.com to get support. Get specific ways to report a problem with Roku securely.

1. Go to the Roku support page and select the compliant tab on the same page.
2. Enter the details of the device and click on the submit button and wait for the answer. 
3. Report a problem with Roku via email or phone and get a better solution on time.  

How do I Get Help with Roku?

Get experienced technical staff to resolve specific issues and devices. If you ask how do I get human on Roku, get help with Roku as follows.

1. First, go to the official website and select the queries.
2. Get help with technical troubleshooting queries using email and phone calls.
3. Use a live chat service to get help with Roku at a specific time especially.

Is Roku Free on the Phone?

Yes, Roku is free on the phone as it offers a free application to install on your iOS and Android device and experience ultimate streaming service especially.

Who Do I Call to Dispute a Roku Charge?

You can call support.roku.com/contactus and share your queries to dispute a Roku charge.   

Which is the Best Time to contact Roku Customer Service?

Contact a customer service executive within 24 hours and share your concern to get the answer smoothly