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Roku is Not Working? - Troubleshooting Guidance to Fix it

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If you use the Roku software in your system and now there are some issues that you cannot use Roku, then don't worry; in this article, you will learn how to fix Roku is not working problem. Follow the below-mentioned details.

What to do if your Roku is not working?

If the Roku software is not working, then there are the following best ways that you can try to restart that, and here are the following that is mentioned below:-

  1. Remove the batteries from the Roku remote.
  2. You need to restart the Roku device, disconnect the lead from your device, and fix the problem.
  3. Reinsert the batteries which are in your Roku remote.

How Do I Reset my Unresponsive Roku?

To restart your Roku software that is unresponsive then, there are the following steps that are mentioned below and follow them correctly:-

  1. Firstly, press the home button from your Roku remote.
  2. Then, go to the setting and click on the system tab.
  3. After that, tap on advanced system settings and move to factory reset.
  4. Or if you have Roku TV, then you need to click on factory reset everything or continue the steps.
  5. Lastly, you have to follow the instructions that occur on your screen.

How can I Update the Roku Software?

If you want to know about the update process of Roku software, then here are the following steps to follow:-

  1. You need to press the home button from your remote.
  2. Then, go to the setting options and then choose the system tab.
  3. After that, click on system update and tap on the check now option.
  4. If there is any update, then update the Roku software.

How Do I Fix it When My Roku Won't turn on?

Initially, you need to verify that the power cable is connected and plugged in; then, if you still face issues, remove the power cable for five seconds, plug it back, and try to open the software.

How Do I Reset my Roku Network Settings?

There is the following best step that will assist you in resetting the Roku network settings and below are following:-

  1. Go to the home button on the Roku remote.
  2. Then, scroll and click on settings.
  3. Navigate to the advanced system setting and then click on the network connection reset option.
  4. Lastly, tap on the reset connection.

How to Contact Roku for Troubleshooting?

If you are willing to contact the Roku software for troubleshooting, you need to go to the official website of Roku support for any product or service-related queries. Moreover, if there are any additional details, then go to Roku channel development, publishing, and monetization. For more assistance or help, you can contact their partner of success team through the content partner inquiries form.


In this article, you will acquire all the knowledge related to fixing Roku's not working issues will be advantageous and beneficial for you. If there is any issue, you can immediately connect with their expert, who will assist you in troubleshooting the problems. Also, you can visit our other articles to get more information.

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