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How to Use Report a Problem Option on Xfinity

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How can I report a problem to Xfinity?

If you are an Xfinity user and face a problem repeatedly, you should go for the report option. Here Xfinity let their user send the issues to manage the problem fast and come with the better solutions. You can go through this writing if you do not know how to report a problem to Xfinity. Here you can learn about the simple process that is easy to direct. 

Steps to report a problem to Xfinity 

  1. At first, you need to visit xfinity.com/xfinityassistant. 
  2. Here you can see the option where you can chat with the person. You can find this in the “My account option.” 
  3. Here you have to type the message, and then you have to send it to the team. 
  4. On the next page, you can see the various issues; you have to select one from them, like Missing payment, Duplicate payment, or not to receive the refunds, etc. So, in this case, you can select the problem relevant to your area. 
  5. Click on the continue option 
  6. For payment, refund, or any other issues, you need to fill the form. You need to share the information and submit the form. 
  7. At last, you can review the option; then, you can see the final submit option. Once you click on it, it will be sent to the person of Xfinity. 

You can see how easily you can report a problem to Xfinity. And the best part is that you will get a quick response from the team. 

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