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Why is my Apple screen unresponsive?

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When you experience a technical issue on your Apple device and its screen is unresponsive, you must check out the main reason for promptly fixing the issue. Sometimes, when you watch your favorite shows, moves, and songs and your Apple TV not turning on with its screen, it can be a technical issue you must fix. Hence, if you are wondering about this issue and willing to troubleshoot it, go through the specific reasons below.

  • Ensure your Apple TV screen is clean and accessible.
  • Check whether your HDMI cable is connected to your Apple TV or not.
  • You need to restart the Apple TV device and turn it on quickly. 
  • If your Apple TV runs out of storage space, your Apple screen can be unresponsive. 

How do I fix an unresponsive Apple TV? 

When you confront an issue with your Apple TV that shows it unresponsive due to technical faults, you need to know the technical troubleshooting guidance and fix it promptly. To avoid doubts, go through the simple steps below.

  • If your Apple TV is not turning on, then unplug both ends of the HDMI cable and completely plug them back in. You can also take the help of a different HDMI cable if the previous one causes the issue. 
  • If it is HDMI 2.1, then you can use an Ultra high-speed HDMI cable; for HDMI 2.0, you can use a premium high-speed cable. Then, in the TV menu, you can choose the HDMI input that can smoothly plug inside the HDMI port linked to the Apple TV. 
  • You unplug your TV and your Apple TV from the power source, then plug it back into its port. In case you are taking the help of a receiver or HDMI switch, these may be causing the issue. You can connect your Apple TV directly to the TV port rather than using the receiver or HDMI switch. 
  • If the Apple TV home screen appears, connect your receiver or HDMI switch one at a time. After each additional device is redirected, check that the home screen is still on your TV. You can check the receiver manual for further assistance. 
  • If the Apple logo appears along with the black screen, press and hold the back button, press the volume down button for at least 6 seconds, then release the button. You can switch the Apple TV to a new resolution every 20 seconds, then select OK to select a solution or Cancel to quit. 

How do I do a hard reset on my Apple TV?

When your Apple TV is not working fine, restart it for the automated default settings. But you will have the hard reset option if your TV cannot restart. To perform this process, go through the simple steps below.

  • First, go to the settings on your Apple TV and select the system option.
  • Choose the reset button and select the factory settings for your Apple TV.
  • You don't need to plug into the power outlet until the reset process is finished. 

How do I force restart my Apple TV without the remote?

If you want to perform a force restart of your Apple TV without the remote, first discount your TV from the PowerPoint. Wait for five seconds and reconnect your Apple TV. Go to the system option from the settings, choose the restart button, and apply for force restart easily. 

Where is the restart button on Apple TV?

  • You must press and hold both the Back (Siri remote 2nd generation or later ) or Siri remote 1st generation and TV buttons on the Siri remote until the Apple TV status light blinks quickly. 
  • You can also disconnect the Apple TV from the PowerPoint, wait for five seconds, and then reconnect it.
  • Now open settings on the Apple TV, then move to the system and select the restart. 

Can I turn on Apple TV with my iPhone?

Yes, you can turn on Apple TV with your iPhone or iPad. You need to make settings with the Apple TV remote in the control center section and make the iPhone default in the remote control section. 

For further information, you can connect with Apple customer service at 800–275–2273, which is available 24 hours and seven days.

Final Word:

Thus, if your Apple TV is not turning and you must fix it, you can restart it to resolve the issue. But if you face the same trouble, contact a representative shortly. 

Read Also:- How do I complain to Apple? | Report a Problem to Apple Support

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