How to Chat with FedEx Representative? FedEx Virtual Assist

0 Votes

FedEx Corporation earlier known as Federal Express Corporation then FDX Corporation is an American delivery service company. FedEx plays a great role in the Export/Import industries it is best known for its air delivery service. FedEx provides one of the best customer services through its various mode of communication.

How do I chat with FedEx?

Whether you are looking for any delivery from someone or need to send something to you dears one abroad? FedEx provide door to door delivery internationally. So for anything question, you can chat with FedEx and get an instant answer. For common query, you can ask with its virtual assistant and if need live help you can chat with FedEx live person also.

Ask FedEx virtual assistant

• To ask anything from its virtual assistant
• Visit the FedEx official website
• Scroll down to the customer support section
• Go to the "contact FedEx" option
• Now the first option you will see is "ask FedEx virtual assistant"
• On the box given type your query and click on "submit"
• Now the virtual assistants will help you with all the possible answers

To chat with a real person at FedEx

• To chat with someone Live at FedEx use the FedEx live chat
• To use this option click on "chat with us" on the "Contact FedEx" page
• Now you will see a form fill your name, last name, email address, phone number with area code.
• If you have any FedEx account number or you want to track any package you can mention the tracking number also.
• Now once done click on the square box on left to agree that you have read all the terms.
• Click on the "chat now" option

How do I start live messaging with FedEx UK?

If you are a UK resident you can connect FedEx live chat UK by using the "Live messaging" option you can get all your answers instantly. How to use this feature go through the information below?

• To chat with FedEx go to the live messaging page
• There you will get a form
• Now you are required to fill in the details like Name, company, phone number, customer account number.
• Type your message on the message box
• Click on "start chat"
• Now you will get a live FedEx agent who will deal with your queries and clear the query at the same time.

Is FedEx live chat 24 hours?

FedEx is a major player in the delivery domain and holds a major segment of the delivery industry. To resolve the queries of any individual FedEx provides support to its customers. You can connect to a customer service representative and get your queries resolved. You can directly write to them by filling up a form given on their official website

• Visit the customer support page of FedEx online
• You will get 3 ways to connect to a customer care representative. You can write to them 24*7.
• You can also speak to them by dialing the official number given on their website.
• Their operational timing is 9:00 AM to 9:00 PM from Monday to Saturday.
• You can also chat with them by clicking on the chat icon given on their support webpage. Their operational timing for chat is from 9:00 AM to 9:00 PM from Monday to Saturday.

On clicking the chat option a new window will be reflected, where you need to fill in some details like your name, email address, phone number, FedEx tracking number, and your question or query. You then will be redirected to the live chat screen.