How to Raise a Support Ticket with Microsoft Office 365?

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How to Raise a Support Ticket with Microsoft Office 365?

Microsoft office suite is a total hub of all the services that are Microsoft is offering. But sometimes, people who log in to Microsoft accounts are not able to access certain properties or the features of the Microsoft account. If you cannot access the Microsoft account, you might need the help of the customer support team of Microsoft, and then you can easily take their help.

Raising a ticket support with Microsoft office 365 Team

While using the Microsoft account, you might face issues, and if you have to resolve it, you have to remain online because the support team can be contacted only through an official online platform. Note that all of these methods below will raise a ticket, and for that, having an internet connection is mandatory.

Log a ticket from the client app on the computer

When you raise a ticket, it will directly take you to the adjoining support page and not an official application or website. Now in this method, you can log in through a client app to raise a ticket. You can go to any of the supporting applications of Microsoft like Outlook, PowerPoint, Excel, or the one-note, and after this, tap on the section of contact support.

Once you tap on the contact section, you will find an empty blank space to fill out all the details related to the issue you are facing. Once done, now select the option of taking help, and then after this, Microsoft will try to match your doubts with the provided solution, and hence you will find a way to Microsoft 365 support.

Log in with any web app in the browser

You can go to any web app supported by Microsoft and then seek help. All you need to do is take the help of the apps like Word, Excel, or PowerPoint, and later you can tap on the section of help. Moving forward, now a new window will open, and then you can take the help of the contact support section. And hence that's all for the two main mediums that can help you to raise a support ticket with Microsoft office 365.