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Possible ways to contact EarthLink customer service

This article is completely inclined towards the interests of the EarthLink users telling them how to contact the customer support team whenever they need any kind of support in user their services. You must be wondering about the query: how do I contact EarthLink customer support?

It's high time that we should understand the ways to connect with the customer support executive to get the problems sorted in a jiffy.

Possible methods to get in touch with the customer support executive at EarthLink

You can contact the executive name three possible modes which have been discussed.

1. Contact Earthlink via phone call: 

This is one of the best methods to take assistance from them as it comes out with all the spontaneity. To avail of this type of help from the system, you can simply place a call to Earthlink customer service at 1-888-327-8454 phone number. You will connect to the concerned executives in this manner and become eligible to get your issues sorted at EarthLink.

2. Contact  via live chat: 

On opening the official website of EarthLink, you will see the option of initiating a live chat on their web portal. You just have to click on that and you are done. On selecting a query on the portal, you will be able to select it and get a response in return.

3. Contact Earthlink Support via Email: 

You can contact the concerned support team by dropping an email containing your queries, compliments, or comments regarding the issues or services that you have in regard to EarthLink.

This is how you contact the customer support team at Earth link. Now when you know everything about the query: how to contact EarthLink by phone, it’s time we read about the various resolutions provided by the support team to customers whenever they face issues.

EarthLink Customer Service Contact Info

Home Internet Support

Customer & Technical Support

888-327-8454 or SMS Texting at 833-458-4360

9:00 AM to 10:00 PM ET, 7 days a week

Home Internet Sales


8:00 AM to 12:00 AM ET, 7 days a week

Business Support

Business Sales & Support 


9:00 AM to 11:00 PM ET, 7 days a week

Web Hosting Support


9:00 AM to 6:00 PM ET, Monday–Friday

Corporate Headquarters

980 Hammond Dr. NE

Suite 400

Atlanta, Georgia 30328


Types of resolution provided by Earthlink support team

  • They provide assistance against the Internet not working issues.
  • Assistance is also provided when the user fails to log in to their EarthLink account.
  • The issue of the accounts being hacked or not working properly is also entertained by the support team
  • You can also contact them when you feel that you have been charged strangely. 

How can I cancel my account with EarthLink without any hassle?

The easiest way to cancel the account or services at EarthLink is to place a call to the assigned number in order to connect with the dedicated officials. The official contact number to cancel the Residential services is 888-327-8454. At the same time, the official contact number to cancel the business services is 844-ELNK-BIZ. The executives at EarthLink customer service are quite efficient to deliver quality services.

How to set up your EarthLink account?

It is quite easy to set up an EarthLink account in just 4 simple steps, which are listed below:

The first step is to visit the My Account page on the official website of EarthLink. You are required to enter the combination of email address and password in the given spaces and click on sign in.

The second move is to ‘Add a new email profile’ which you can find under the Email Profiles section.

Now, enter the required information to create a new email account. Now you are eligible to select a username and password for the account and click on ‘Add Email Profile’ to confirm the creation of your account.

How do I contact EarthLink by phone?

You will have to go to the “Contact us” page on the official website of EarthLink and then you will find the Earthlink phone number 1 (888) 327-8454 on which you can call. This number is available round the clock for the users so that they can get the resolution to their queries whenever they want. You can call them anytime to get the best assistance for your issues. When you will call on the EarthLink phone number, you will hear the automated voice call and then your call will get transferred to the live agents. They will listen to the issues you will be facing here and will provide you with the best answers to all your issues.

What is the process we need to follow to export EarthLink emails?

  • The first step is to open the EarthLink mailbox and go in the inbox.
  • Then, select the messages that you want to save and then click on the topmost one and hold the shift key.
  • Then, you will have to tap on the right mouse button on the group of messages and choose the “Forward” button.
  • You will now have to type in the name for a message in the subject field. You will not have to send the messages.
  • Then, EarthLink will prompt you to save your messages as a draft and to click on Yes.
  • You can now find the email in your draft folder and click on it to highlight it.
  • Then, on the menu bar of EarthLink mailbox, you will have to select the option of file and click on Save As.
  • You can now change the file type to. EML in the Save window and give the name to the file.

Does customer support of EarthLink provide 24 hours service?

Customer support is available 24*7 for the users and to resolve the issues whatever they might be facing. The executives will walk the extra mile just to assure that they are enjoying the best service.

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