Optimum Live Person

Optimum Live Person: Learn ways to talk with a live agent at Optimum

Do you have any service-related inquiries about Optimum? Well in such a condition you can directly support from the customer care department of Optimum. Yes, you heard it right, Optimum has a very genuine customer care center whose main objective is to handle all the customer inquiries at best. For receiving further details about the Optimum customer care services and how to contact a live person, kindly go through the information as discussed below.

  • You can dial toll-free number 855-267-8468 and speak to an Optimum customer service representative on a 24x7 basis.
  • All other Optimum support is available from 9 am - 5 pm EST, Mon-Sat, Sunday is closed.
  • User can also avail the help from optimum official Twitter @OptimumHelp
  • For cable-related service, please call at 1-800-291-8564

What are the possible methods to speak with Optimum live agent?

If you are wondering about the possible means of speaking to Optimum live person, get the accurate details from below:

Phone call

  • Optimum provides the phone call support through a dedicated customer care phone number

  • This customer care phone number of Optimum is toll-free and provides 24/7 services to the customers

  • The average waiting time for connecting with a live agent from the Optimum support team is between 7 to 30 minutes

Live chat

  • Optimum also offers live chat support services to the people for getting help from a live agent regarding any service related inquiry

  • Live chat service of Optimum is approachable through its official but you have to fill a form first for launching a live chat session.

  • You can get chat support via its official contact support page.

Talk to a real person at Optimum customer service via phone:

you can talk to a real person at Optimum customer service by dialing 866-209-1099, Apart from that you can also do chat or drop an email for support. If you wish to learn the procedure for connecting to Optimum live person, kindly follow the instructions from below:

  • At first, you have to dial 866-209-1099 the customer service phone number of Optimum

  • Then you have to press 1 on the keypad for connecting to a real person at Optimum.

  • After that, you have to press 1 again if looking for the Optimum business services

  • Or press 2 digits on the keypad if looking for the Optimum home services

  • Hereafter, your phone call is transferred to the Optimum live agent with whom you can speak straight regarding your query

Get Support via Main Voice Menu

  • If you have any bill or payment related issues, then press 1

  • To cancel or rearrange any meeting, press 2

  • If you want support related to phone, cable, and internet, then press 3

  • If you are a premium customer of Optimum, then press 4

  • If you want to discontinue your optimum service then press 5

Optimum Customer Service and Support for Business

Department Phone Numbers Hours of Operation Days
Customer Service / Billing Customer Service  9 a.m. - 5 p.m. Monday - Friday
  888-276-5255 9 a.m. - 1 p.m. Saturday
Technical Support Technical Support 24 hours 7 days a week
(Internet, Phone & TV) 888-276-5255    
Sales Sales Support 8 a.m. - 7 p.m. Monday - Friday
Installation & Pending Surveys 855-267-8468 8 a.m. - 7 p.m. Monday - Friday

Hence, Optimum customer service live person is very conveniently communicable by the people who need to get information regarding any service-related details. Also speaking directly with a live executive from the Optimum customer service team provides greater satisfaction regarding any of the service-related information.

Frequently Asked Questions

Does Optimum have 24-hour customer service?

  • Yes, optimum has 24-hour customer service if in case they are having any problem or issue.

  • All other support will be available most of the time from Mon-Sat but will be closed on Sunday on regular business days.

  • To get any issue solved, the user will have to dial the customer care toll-free number easily.

How do I contact optimum by phone?

  • In order to contact optimum by phone user need to visit the official website then go to the contact section

  • Note the toll-free number and speak to the representative.

Can I email optimum customer service?

  • Yes, users can easily email customer care service. The official mailing address will be available on the official website of Optimum.

  • Customers can easily mail customer care in order to get all the issues solved. The average response time of customer care service is 1-2 days in which they will help you solve the issue.

How do I cancel my optimum service?

  • User can easily plan their Optimum Cancellation Date. The best thing is that Optimum do not have contracts or early termination fees, so the user can easily cancel it any time.

  • To do that they need to call the Optimum to Cancel.

  • Return the Optimum Equipment without any hassle.

What is the cheapest optimum package?

  • Mostly the optimum provides a very affordable package to all the customer around the globe. But Optimum's cheapest TV package is Optimum 300 which is usually for $39.99 a month.

  • IT can be availed via its website or the user can even dial the customer care service number.

Does Optimum have a landline phone service?

  • Optimum is the first landline telephone service provider in the U.S. that has launched High Definition calling to anyone in the world. To get the HD calling, customers and call recipients should be subscribed to Optimum Voice and use HD-capable handsets and speak to anyone they want.

  • The service is very comfortable and flexible. In case if you to not have the HD capable handset then the user can easily dial the optimum customer care service number and get one or they can even visit the nearest store.

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Leave A Message


Diane Fitzgerald
I have tried every number available and can’t seem to reach a live person. I called almost 2 months to cancel my Optimum select and it is still on my bill. How do I get this removed and receive credit? Thank you, Diane fitzgerald

Optimum Live Person

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